Help centre
Help & FAQ
Quick answers to the most common questions.
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What exactly is a Studio?
A Studio is your own dedicated Windows machine running in the cloud, with an NVIDIA GPU attached. You connect to it from a browser, use it like any PC, and stop it when you're done. Your files and installed apps are exactly where you left them next time.
What do I need to connect?
A browser and a decent internet connection. We recommend 15 Mbps or better, wired or good Wi-Fi. Chrome, Edge and Safari all work, on Mac, Windows, Linux or iPad.
Can I install my own software?
Yes, you have full administrator access. Install anything that runs on Windows. Bring your own licenses for commercial software; your Studio is your machine.
How am I charged?
You top up a prepaid balance (minimum $10). While your Studio runs, its hourly rate is drawn from the balance by the minute. A monthly storage fee keeps your disk while the Studio is stopped. No subscriptions.
What happens when I stop my Studio?
Usage billing stops immediately. Your disk (Windows, apps, projects) is kept safe for the monthly storage fee, and the Studio starts again in about a minute whenever you need it.
Can I get a bigger machine later?
Yes. Upgrade to any larger size in the L4 or L40S ranges, or add storage, keeping all your data. Downgrades aren't possible: to go smaller you'd create a fresh Studio and move files over.
Is my connection secure?
Streams are encrypted end to end, every account uses two-factor sign-in by default, and your Studio is never shared with anyone else.
How do I get the free $10?
Sign up, then make your first top-up of $10 or more. The extra $10 lands in your balance automatically, ready to use on any Studio. New signups only.